Customer service
Shipping terms
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our worldwide shipping policy to be informed of how and when your order will ship.
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Orders are typically shipped within 1-3 business day of a completed transaction depending on product category. You will receive shipping and tracking information via email.
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Packages shipped are trackable. If your order is not delivered as promised, we will issue a replacement or refund to you at no cost.
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In case of a returning package due to the absence of the recipient, the re-shipping fee (7$) will be at the customer's expense. Our customer department will inform the customer as soon as the package is received.
Return policy
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Items sent for return or exchange must be in original condition. Please ensure returned items are packaged safely in either the original shipping box or a comparable carton. Mleat.com retains the right to deny returns on merchandise that is not received in saleable condition. We cannot accept returns which are damaged or lost in transit or that are shipped after 14 days of receipt.
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Items damaged due to customer abuse or negligence will not be accepted.
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All returns must be requested by contacting info@mleat.com or through here prior to returning a shipment. Return shipment costs are the responsibility of the customer except where an item is deemed faulty. When refunds are issued, they will be applied to the original purchaser via the same method that payment was received, minus original shipping costs. Mleat.com is unable to refund any customs or duties incurred on items.
Partnership and wholesale
We always looking for new ventures and partnerships to spread our products.
If you are a company looking for unique appreciation gifts for your employees or customers, or if you are a store looking for wholesale deals, please consider our services.
Call us or send us an email:
+976-95950920
Or Connect through our Facebook messenger
Import duties & taxes
Import taxes are assessed and imposed by your local customs office and will vary by country. Any customs, duties or tariffs imposed on import are the responsibility of the buyer. We are unable to effect or reimburse these costs in any way. By purchasing from mleat.com, you accept responsibility for any fees.